Rose Conway-Walsh (Mayo, Sinn Fein) | Oireachtas source

Someone may go to one of the banks to switch a mortgage and they had an unpaid item on a direct debit - for some reason, their direct debit did not go through, perhaps, or perhaps one of the banks' digital system fell down and their direct debit did not happen. Mistakes have been made in that regard, in which people's payments could not be made. If it was one of those things, would that not give the power to the banks to say someone has an unpaid item going back and therefore they are not eligible? This is what people are reading.