Oireachtas Joint and Select Committees

Wednesday, 27 September 2023

Joint Oireachtas Committee on Disability Matters

Accessibility: Discussion

Ms Anne Graham:

On the warning system, there is no doubt it is challenging for drivers if there is somebody in the wheelchair space and the driver is trying to make that space available for a customer who is trying to board the bus. If the situation gets very heated, the drivers can always use their radio systems to get back to control. We tend to find there is a very good response from An Garda Síochána if there is an incident. It is hoped those incidents are very few and far between if it has to escalate to that stage.

On the observation of bank cards being used on buses, our intention is to change our ticketing system to be more up to date and be an account-based system where bank cards can be used to pay for the service. People will not be required to have a Leap card but can use many different means of identifying they have got on a bus, whether it is a bank card, an Apple watch, a phone and so on. We are in the middle of procuring that system and we hope to award a contract in the first quarter of next year and start rolling that out in Dublin initially as part of BusConnects, and then to the other cities. I believe that covers the Deputy's questions.

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