Mr. Garret Doocey:

That is a difficult question. I will answer this way: if one goes back to the Disability Act 2005 and compares the public transport system then with how it is now, I believe we can all acknowledge significant progress has been made. Ms Graham spoke in detail about elements of that progress. The note provided in the appendix from the NTA gives an insight into the roll-out of the accessible fleet and the improvements that have been made around infrastructure, especially integrating universal design into new infrastructure. These are all significant improvements, but we have heard - and will no doubt hear more during the remainder of the meeting - about the issues that are still out there. We acknowledge that. Work needs to be done across the network to make it truly and fully accessible. It is important to recognise the achievements that have been made.