Rose Conway-Walsh (Mayo, Sinn Fein) | Oireachtas source

Can the delegation see the power imbalance? The switching criteria stipulates that, "Customers must have a satisfactory bank account performance i.e. no unpaid items such as a direct debit or standing order". It does not qualify that in any way so all of the power is given to the individual bank, so there is an imbalance. There is an asymmetry of information in the first instance and there is a power imbalance with the consumers. Therefore, is it any wonder we have a low switching rate?