Mr. Brendan Walsh:

This one in itself carries a service credit. Those service credits were applied in 2022 and in 2023 and will continue to apply until the service is rectified.

We have also worked with the Department of Enterprise, Trade and Employment and our colleagues in the Department of Transport to ensure staff are available to meet the increasing demand in the service. This has resulted in 200 work permits being made available to bring in workers from the Philippines. In addition, Applus has carried out ongoing recruitment nationally and in other EU countries to bring in staff. We have done quite a lot. I accept that as we sit here today we have not achieved the SLA. When we were here in February, we were looking at a lead time of 27 days. As we sit here today it is at 18 days. It will be 12 days or fewer by the end of the year.

With regard to the specifics on the website, I will ask Mr. Synnott to take Deputy O'Connor through them.