Mr. Niall Egan:

We put a huge focus over the past 12 months on our processing of additional needs payments, ANPs, which I think is what the Deputy is alluding to. We increased the number of staff supporting that, we have new channels available for customers to access ANPs, and we are seeing ANPs at a level higher than they were during the Covid years but comparable with 2018 and 2019. At the moment, we are processing ANPs, on average, in less than 13 days. The Deputy quoted a particular example of funeral expenses. I cannot comment on that particular case but I am happy to follow up with him afterwards.