Ms Sorcha Heaphy:

In the opening statement, the Cathaoirleach will have seen reference to the work we are putting in to ensure we are on the right side of the as-yet uncommenced elements of the Act. We are already working towards improving our IT systems to accommodate the fada and the various different elements and in particular, work is ongoing with regards to our forms. On the bills, there currently is no obligation on Uisce Éireann to provide dual-language bills, that is in Irish only or in the Gaeilge agus Béarla. However, certainly where we are requested to do so by a customer, and in most instances now it is not our domestic but the non-domestic customers, the businesses, we endeavour to send those bills out. Sometimes, it does not go quite right. However, absolutely, if there is a particular instance we would be more than happy to look at it in detail.