Ms Mary Hayes:

It is the same in the four Dublin local authorities but I know the Dublin City Council area inside out. What we did at the beginning was contact customer service, the rental accommodation scheme, RAS, and every point of entry for which someone might ring us on housing. We said that if anybody mentions a notice of termination to bring it up. We would have talked to Mr. McCafferty in Threshold about it because we were concerned. People were contacting NGOs like Threshold but they were not contacting us. To this day, the Deputy is correct that we are still seeing people coming in and not knowing about it. Last week we had someone come in and we rang their landlord on the day to ask them to consider the scheme. Believe it or not, neither the landlord nor the tenant had considered it. If there was one message I would love to get out today it is the fact that the earlier people contact us, the better the chance of us succeeding.