Steven Matthews (Wicklow, Green Party) | Oireachtas source

An Internet service provider, ISP, recently had to send me a new modem to put in. That was followed up by a text message that came from an ordinary mobile number. It did not come up under the name of the ISP. There was no link in the message, but it contained a request to respond with a number if help was needed with the installation. Is that what Ms Davenport is talking about? Is that a way for the legitimate companies to do it?