Ms Niamh Davenport:

We can take back this suggestion. There are some things that various banks do at present. For example, if there is a transaction on an account that they feel is suspicious they will text and people get a real-time text message. We have done a lot of education and awareness on this to make sure people know that if there is a link in a text they get from their bank, utility company or from wherever the text comes, it could be a fake text message. Banks will never ask someone to click on a link in a text message. It is a very effective tool and it has proved very successful. If there is a suspicious transaction, people can reply as to whether it was or was not them with "Y" or "N". No link will ever be sent. It is very secure and very successful. I do not have the rates on it. There are different tools but I can take back that more red flags could be used for customers, along with education and awareness.