Ms Niamh Davenport:

Technology plays a key role in identifying transactions that may be suspicious or concerns. Particularly in these types of authorised push payment frauds, the banks call someone if they identify it. However, the consumers may believe it is a legitimate payment that they want to make and will proceed, despite warnings from the bank. This is the case particularly with romance scams and some of the investment scams that we have seen with regard to cryptocurrency. There is a lot of work. Technology is key to identifying these transactions as early as possible.