Oireachtas Joint and Select Committees
Wednesday, 24 May 2023
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Authorised Push Payments Fraud: Banking and Payments Federation Ireland
Rose Conway-Walsh (Mayo, Sinn Fein) | Oireachtas source
That is a bit of a problem because there is ambiguity as to where the fault lies. It is important that we recognise it is not always clear when an authorised or an unauthorised payment is made. I have dealt with another case where the individual was confident of having not approved the payments, but the bank told the individual it would have to investigate, to determine where the fault lay. In that case, thousands were taken and the family in question needed that money just to get by. They were left with no money. However, the bank told them it would take six weeks to determine who was at fault. The payments situation was suspicious from the beginning. Gucci handbags were bought from retailers in London, when the family lived a very modest life in Mayo. What is the average time taken to determine whether a payment was authorised or unauthorised?
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