Oireachtas Joint and Select Committees

Wednesday, 24 May 2023

Joint Oireachtas Committee on Jobs, Enterprise and Innovation

Employee Experiences of Technological Surveillance in the Financial Services Sector: Discussion

Photo of Louise O'ReillyLouise O'Reilly (Dublin Fingal, Sinn Fein) | Oireachtas source

I thank Dr. O'Sullivan. She is correct that we are behind. That is why this research is so important. At the very least, it will kick start the conversations we need to be having. The phrase "better late than never" is probably applicable, but at least we are starting. Monitoring is more than just monitoring the number of key strokes or the screen activity. It is has gone very deep. There is software capable of picking up key words like interview, and job search websites where that can be accessed. Is this the level of surveillance now? Is it already much deeper than just monitoring the key strokes? Is that already happening? What kinds of information are employers storing about workers? Obviously, GDPR applies, and for the moment that seems to be the only protection we have for our own data. Does Dr. O'Sullivan believe employers are using these monitoring tools, and also collecting and storing data in certain ways? Are they monitoring the worker while also keeping that information without any guidance at all as to how it is being kept? Can Dr. O'Sullivan give the committee an idea of the type of information that is being held, and where it is being held, even in terms of her broader experience outside the financial area?

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