Oireachtas Joint and Select Committees

Tuesday, 16 May 2023

Joint Oireachtas Committee on Autism

Autism Policy: Discussion (Resumed)

Mr. Brendan Allen:

I will add from my experience, going back the point about training, there will be standards and so on. One of the points the Cathaoirleach made was about training, especially around Leinster House. From an experience perspective, bringing an autistic person through Dublin Airport should, in theory, be a horrible sensory experience because there are bing-bongs, X-ray machines and so forth. However, from my personal experience, the staff are extraordinarily well trained. When a child wears a badge that says "important flyer", it could mean anything, but the staff are immediately able to zone in and they know what to do. I do not ask them. They just know. They have been trained. This is from, for example, the Ryanair check-in desk person to the security guard, to people working in shops. It shows it can be done if we operate off a good model. The airport is processing 30 million people a year. It is all about training and people's constant upskilling of knowledge in that area, but it can be done. I do not know how hard it is or how long it takes, but I guess the staff has to keep updating, upskilling and training. That is only my personal experience.

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