Oireachtas Joint and Select Committees

Wednesday, 10 May 2023

Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach

General Scheme of the Financial Services and Pensions Ombudsman (Amendment) Bill 2023: Discussion

Ms MaryRose McGovern:

It is probably not unlike that aspect of the time limits that requires us to consider whether there are reasonable circumstances allowing for an extension of the time and whether it would be just and equitable in all circumstances to do so. Again, how the formula is applied is specific to the individual complaint. In fact, we have judicial commentary to the effect that it is not in any way helpful to try to identify what the circumstances are, because they will be different in respect of each complaint.

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