Oireachtas Joint and Select Committees

Thursday, 4 May 2023

Committee on Public Petitions

Financial Services and Pensions Ombudsman Annual Report 2021 and Related Matters: Financial Services and Pensions Ombudsman

Photo of Pat BuckleyPat Buckley (Cork East, Sinn Fein) | Oireachtas source

It is a huge success rate. For many of the committees here, there is never good news. There are always problems, issues or things that cannot be resolved. With a success rate like this, it is very important, even in these committees, that the good news story gets out because people are probably not aware of it. I was very surprised when I read some of the report. I thought that 82% was a massive success rate. Many of us perhaps perceive that these other institutions we talk about would fight and would not be as proactive or as progressive. As Ms McGovern said, mediation and trying to solve things, taking a common-sense approach, can work. I did not think that would be the case because I thought this would be met with more resistance.

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