Denis Naughten (Roscommon-Galway, Independent) | Oireachtas source

To add to what the Deputy has said, giving that right to a public representative or advocate will lead to more of these cases being dealt with online. People will be more comfortable dealing the cases online when they have an advocate who knows the law and regulations inside out and upside down. Having the online version is a big positive development but, as Deputy Ó Cuív says, the appellant should choose what format a hearing takes.