Joan Collins (Dublin South Central, Independents 4 Change) | Oireachtas source

I also welcome the fact that Mr. McKeon will take it on board the need to update the leaflet, so that there is a hard copy information leaflet. That is important, because while a lot of people are savvy on computers and so on, there are people who are not, and who depend on the word, as such, in leaflet form. I would appeal to the Department to do that.

It was said the rise in appeals has not gone up to the level it would have been at. However, can the Department provide statistics on the difference in decisions that were either allowed or partially allowed, broken down by whether they were made as a result of an oral hearing or not? Is that possible?