Ms Patricia Finlay:

The first step in 2019 was to engage with the two adults who were making allegations of abuse. We take into account the detail of the allegations, which is our focus in terms of that. Additional information can be provided during that assessment but our first step is to substantiate the allegations. In 2019, we substantiated abuse. We believed the people who came forward had been abused. In line with due process and fair procedure, the person who is subject to an abuse allegation is entitled to look for an appeal, which is an appeal of our finding of abuse. That happened in 2020 and the outcome of that appeal was in the summer of 2020. It was in that period, following further and ongoing engagement with one of those individuals who was advising us of concerns about the organisation, its culture and issues within it, because we had found that abuse had taken place, that we then engaged with the organisation and asked that it consider and commission and independent review of how it had managed allegations in the past.