Mr. Eugene Creighton:

As I said, there were 30 taxes and duties. The bigger the IT project is, the more likely something will go wrong. We partly identified it when we realised a parliamentary question gave misinformation to the Dáil. We corrected that in October 2016. At the same time, in or around October or November 2016, the Central Bank came to us questioning the allocation to the Insurance Compensation Fund. That is when we realised something serious was wrong. In conjunction with the Central Bank, we identified the problem. We moved then to introduce a brand new, more sophisticated pay and file system that will cater not just for the insurance levies and the Insurance Compensation Fund contributions, but will also deal with the financial cards and the health insurance levy that is also collected by Revenue on behalf of one of the Department of Health agencies. It is a big improvement across the board. In effect, identifying this problem has led to a much improved system across many tax heads.