Dr. Susan O'Dwyer:

Yes. People come in at present. Pharmacists are trained to do an assessment of the symptoms they are presenting with to see if there are any particular red flags or anything that needs more urgent attention or more complex intervention, whether that be with the GP or in the secondary care setting. It is all about doing the assessment, the triage and making sure the patient gets the right care in the right place. That may well be in the pharmacy, but if not, the pharmacy will refer the person to the right place.