Dr. Amie Lajoie:

The issue with renters - I am sure Mr. Joyce could speak to this as well - is they present complicated cases for MABS casework. It makes the casework very complicated, especially those who rent in the private sector. We have a number of concerning tenants who are in receipt of housing assistance payment, HAP. I am sure we are familiar with the way that system works and how it is seen as a social housing solution but it does not actually operate in that capacity. We have a number of clients who have approached the services and the advisers are telling us they do not know how to help when people potentially will fall or are behind on their rent payments. It is not about not wanting to pay; it is about not having the ability to pay. If the situation worsens, we are afraid this could have a knock-on effect in other areas as well.