John McGuinness (Carlow-Kilkenny, Fianna Fail) | Oireachtas source

So it does not just end. From what Mr. O'Keeffe says here, there seems to be a significant range of offers to make to a customer in terms of the processes within the bank. Even at the end, there is still an opportunity to go back to Ms Duffy's section and have it reviewed again, in terms of fairness and so on.