Mr. Robert Morton:

Over Covid it was probably about half. I should not say Covid; I mean the winter period. That is because we introduced a new process with our community first responders to do welfare calls on patients. During the really pressurised period of December and January, we were mobilising. We did a trial with our CFR scheme in Tramore. The responders trialled the idea of responding to falls. About 97% of patients who have a fall have no injury. We found the trial to be very successful. CFRs went out and effectively provided comfort, care and empathy to patients while they were waiting for an ambulance. In those cases, many of the patients did not go to hospital subsequently or maybe declined the ambulance. Generally speaking, outside that period, most CFR calls also result in a conveyance to hospital.