Oireachtas Joint and Select Committees
Thursday, 16 February 2023
Committee on Public Petitions
Office of the Ombudsman Annual Report 2021: Office of the Ombudsman
Mr. Ger Deering:
Over the last four years we upheld, partially upheld or provided assistance for 56 complaints out of about 268. Obviously if a complaint is upheld or partially upheld then it is straightforward. We aim to get complaints resolved informally and as quickly as possible. When we provide assistance, it usually means we resolved the complaint and it did not have to go on to a full investigation.
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