Dr. Amanda Burke:

This would be one of our biggest deficits at this moment in time. We are completely paper-based. For example, the recent audits, which were completely needed, required people to stand at filing cabinets and to pull files individually to look at them. We need an electronic system like that. Ideally, we need electronic patient care records because even if we are talking about the CAMHS Connect model, one could be seeing people in varying sites across the area.

Trying to transport clinical and paper-based files between them is a logistical nightmare and also risky, because files can get lost. We really need electronic patient records and a good system in order that we can communicate seamlessly with our GPs and labs, and get lab results back in real time. It is a big deficit for us and it is something we really struggle with. We are very much looking forward to the new system.