Mr. Kevin Figgis:

We included in our submission some internal data. We have a SIPTU workers' rights unit that looks after our members on an individual basis through issues like grievances, etc. The health division takes up 37% of all the unit's activity across the entire union, with 35% of that activity relating to grievance handling. Colleagues who lead in that department tell me that one of the key issues they have is the difficulty in respect of timescales. These things take so long and have an overbearing impact on the workers.