Oireachtas Joint and Select Committees
Wednesday, 1 February 2023
Joint Oireachtas Committee on Finance, Public Expenditure and Reform, and Taoiseach
Engagement with Ulster Bank and KBC Bank Ireland
Ms Jane Howard:
It is hard to speculate until we know the individual position of each customer but as we look at the numbers, we are reaching out to approximately 5,000 customers who we think may have a challenge. The limit, as I say, could be less than €1,000. The figures are a bit higher for others. We need to reach out to those customers to understand. We will not understand the extent of the problem until we get to 22 March. We will understand at that point how many customers have a new credit card and have cleared the balance, and how many need support and help. As I have said, when it comes to overdrafts or anything else, the important thing is that customers engage with us if they need support.
No comments