Mr. Mark Synnott:

We have very good structures in place. Typically, our NCT centres and their staff have good relationships with the local trade and do their best to facilitate it. It is a symbiotic relationship. The motor trade has vehicles it needs to get tested and we expect a proportion of no-shows. When we release our schedules, we understand that by centre and load the schedules accordingly. The Deputy is correct. Those relationships exist at every test centre and, as a result of them, we have been successful in mitigating the level of no-shows and late cancellations that we experience.