Oireachtas Joint and Select Committees

Wednesday, 1 February 2023

Joint Oireachtas Committee on Transport, Tourism and Sport

Delays Affecting Car Tests and Driver Tests: Discussion

Photo of Gerry HorkanGerry Horkan (Fianna Fail) | Oireachtas source

It is quite recent - just over a year ago. I have been looking for these famous slots that are being released three weeks in advance, but I do not see any extra slots. I am going on to it during the day, evening and night. I have the browser open in the background and I just dip in to see if there is something, I refresh the screen and all the rest of it. Occasionally something pops up. As I said, I have worked my way back from August to April. Big blocks are not coming. Also, in the booking process it says people can tick somewhere in the system to say they want to go on a priority list. That is not there. When I went into the booking, it said there is somewhere that can be ticked. There is no box. I went back to make sure. There is no box that can be ticked. People need to ring up a call centre. I presume it adds significant costs for Applus to have a call centre manned with people. Why can I not do online what I can do by phone?

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