Oireachtas Joint and Select Committees

Wednesday, 1 February 2023

Joint Oireachtas Committee on Transport, Tourism and Sport

Delays Affecting Car Tests and Driver Tests: Discussion

Mr. Mark Synnott:

I will address that point first. Ultimately, I will credit our staff. They have worked very hard to make sure any no-shows are covered. As a result, we actually see greater than 100% utilisation of our slots, which is something I am satisfied to state. On the Deputy's previous question about cancellations, we see two types of cancellations. There are people who have an appointment in two or three weeks' time, know they are not going to be able to attend and let us know. There is no fee associated with doing that. They free up the slot and we are able to reuse it, so that is fine. There is a secondary type of cancellation, which is those who cancel in the immediate days before a test. That carries with it a cancellation fee of approximately 50% of the overall test fee.

Comments

No comments

Log in or join to post a public comment.