Mr. Sam Waide:

I thank the Deputy for his observations and comments.

I will take the first part of the question regarding the testers. I recently met the Minister of State, Deputy Chambers. I fully appreciate his support for the necessary testers to deliver this service. At previous committees, I reported the need for that workforce to deliver the ongoing service. I agree on the matter of the driving testing service and noted in my opening statement that our long-term projections are that the service will see ongoing, increasing demand. As the CEO of the RSA, it is my duty to see the RSA follow the rules and protocols, based on the sanctions that we are given by the Department, but I understand customers' frustrations.