Jennifer Whitmore (Wicklow, Social Democrats) | Oireachtas source

To be fair, that is not the only question the CRU should be asking. It should also be asking how a State entity responsible for this misconstrued the direction of the CRU to the point that it was overcharging customers for 12 years. Questions need to be asked in respect of how it took so long for this to be recognised. That is a fundamental issue the CRU needs to consider.