Mr. Colm Kincaid:

Very much so. In remarks I gave last year when we published some of these data, I made very clear that institutions need to learn the lessons of the decade or more we have been dealing with arrears. I think the data show that progress is being made. We will remain vigilant of that. That was the first thing we wanted to get the system ready for.

The other relates to switching. Since 2017 we have introduced a range of measures over and above the European requirements and what exists in other jurisdictions.