Mr. Stephen Mulvany:

It is difficult for us to say which of the specific actions had the most impact, and that is the one of the things we are trying to make sure we can discern. We had a lot of additional focus leading up to the end of the week of 3 January, and then we put in the system for additional attendance for the Saturday and Sunday. It is too early to say exactly which measures because there was a range of measures, for example, additional GP slots, additional GP out-of-hours services and additional private nursing home beds - there is a variety of topics. Which had the most impact is one of the things we are trying to discern as part of the lessons learned.