Dr. John Farrell:

We have inputted this into the terms of reference and some of the items we have in our Shaping the Future of General Practice document have been incorporated into the strategic review. It needs to happen. The members must all be getting huge numbers of complaints from people being unable to access primary care services in a timely fashion. As I have said, if one has a functioning primary care system the pressure goes off all the other areas of healthcare. That is only to everyone's benefit, including even on a cost basis.