Mr. Peter O'Neill:

There was an infrastructural problem in addition to that. We had conditions on the ramp area where ground crews needed to get to the aircraft, which was particularly difficult. We had black ice around the airport environment. We met the DAA and it put its hands up at an operational level to say that it knew where it needed to do better. We had good discussions on that, and we saw improvements over the weekend. For example, Saturday was much better-----