Mr. R?n?n Hession:

We have tried to reassure. We do take the feedback and concerns seriously. We are not coming in with a defensive attitude or with an attitude of trying to explain our way around things. We are genuinely committed to on-the-ground, face-to-face engagement and a presence in local communities and local CWOs with that local knowledge using it to try to assist people. We have close engagement with the Society of St. Vincent de Paul and directly with CWOs around the country and I might ask Mr. Hand to speak a bit about that.