Ms Anne Graham:

The system is operated at the operator level. The operators see what is happening on the ground and have the freedom to put in auxiliary services, if they have the resources available, where they see that demand is outstripping the number of buses available. We ask for the operators to be as adaptable as they can and to have some contingency in place to be able to meet some of the increased demand. However, it is hard to judge that because you do not know how many people will be in town on any particular night. With our operators, we try to plan as best we can but we need to have some flexibility during the night to respond if some issue arises.