Ms Anne Graham:

Punctuality is a different issue. In terms of the real time passenger information, we have seen a huge improvement in the accuracy of the information that is on the screens. That is because of the focus that we have seen from both operators on ensuring that when a service is not operating it gets cancelled so that it does not appear on the screen and operate as a ghost bus. It is a system that needs constant review and focus. It is now such an important system for the customer. It is getting a huge amount of focus now and will continue to do so, as Mr. Rogan said, until we get it.