Mr. Andrew Algeo:

The senior leadership team meets whenever there is an incident that may turn out to be material. That is the eight most senior people in the organisation, including Mr. Murphy and me. We go through those five steps. The amount of resource that is necessary to address the issue is impossible to tell at the beginning and becomes clearer as we go into it. In the end, with the lottery, most things are implemented through technology change, so it will involve weeks, if not months, of work and multiple suppliers, as well as project managers, quality assurance, QA, specialists and test people. That is the nature of our lottery.