Ms Ruth Kennedy:

Now that we have real-time payroll reporting, we are able to move people to pay the right tax at the right time and we are using that payroll reporting to ensure people are not on emergency tax or week one basis, which often means they end up paying too much tax and have to wait until the end of the year to get that money back. Some of it is down to timely employer reporting to make sure that as people move jobs, we are notified that they move jobs because people have their credits allocated to a particular employment. With real-time reporting, on your final payment, you can tell us that the job is finished and the credits will automatically move to your new job. It is sometimes down to timeliness of reporting or times when final payments are made to employees, which may be some time after they finished a job but the new real-time reporting system does provide for a mechanism whereby we can ensure people pay the right tax at the right time and do not have to wait until the end of the year.