Mr. John McKeon:

We can have a look at specific cases but generally speaking, what we find with applications for disability payments, including domiciliary care allowance payments, is that those who are refused at the first stage include extra information at the second stage. There is something else I mentioned previously but because of work pressures, we did not get to it. At the moment people are paid their award from the date of their claim. We know it is the case that people submit claims early, even before they have obtained all of the medical evidence required because that establishes a date-----