Mr. Michael O'Leary:

Taking it back to the aviation policy, all I can say about public procurement is that the Department of Transport has - I believe - initiated a consultants' report or study on the future plans for Dublin Airport. This, generally speaking but also in aviation, is where public procurement goes wrong.

Public procurement goes wrong because it starts with consultant reports instead of talking to the customer first. The first thing the Department of Transport should do is talk to Aer Lingus, Ryanair and the other airlines to find out what they need to enable them deliver this growth. I sometimes regret the amount of money and time that is wasted on consultant reports that fail to achieve much, where there are front-end customers in the health service that may well be patients. Certainly in aviation, airlines should speak on behalf of our customers.