Oireachtas Joint and Select Committees

Tuesday, 29 November 2022

Joint Oireachtas Committee on Housing, Planning and Local Government

Recent Trends in the Private Rental Sector: Residential Tenancies Board

Ms Lucia Crimin:

The approach we are taking is that we have listened very carefully to the feedback we have received from both registrants and agents. As Mr. Byrne has mentioned, we have developed what I consider to be very good working relationships with the various stakeholder groups. We have listened carefully and heard all of that feedback. We have brought that into our work on the incremental technical improvements that are going to be implemented over the course of the first two quarters of 2023. Without passing any criticism on previous approaches, the approach we are taking this time involves very careful, slow and laborious specification and design work. What the Deputy needs to hear is that we have already been engaging with those key stakeholder groups to get their direct input into those fixes that will be deployed over the coming two quarters. We are focused and concentrating on making sure that our second cycle of annual registration is a smoother experience for landlords and agents. All of this is to ensure that from a customer service perspective that compliance with regulation is made as easy as possible. It is also to improve the quality of data that we are bringing into our system in order to be able to use that to get the best possible insights. Have I answered the Deputy's question?

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