Jennifer Carroll MacNeill (Dún Laoghaire, Fine Gael) | Oireachtas source

If I go on my app, the national lottery has technology capable of taking my money immediately, whether it is from my phone, my bank account or indeed my bank card. It is very efficient at taking my money but it appears it was not quite as efficient at managing its own systems to ensure people who had actively self-excluded were not getting information for a 36-hour period. Can Ms Boate imagine what a difficult thing it is to self-exclude from an addiction and then receive information at the same time? Consider the capacity for harm in that 36-hour window. It is my understanding from Ms Boate's report no further action was taken by her in respect of the operator on foot of that. Is that correct?