Jennifer Carroll MacNeill (Dún Laoghaire, Fine Gael) | Oireachtas source

That is a distraction, if I may say. We have two elements of this - "shall" use it and "may" use it - but the proportions are directly inverted relative to the obligation and the permission, so we have 2% "shall" and 98% "may". Even if Ms Boate did not accept that reading is correct, which I think it is, she as regulator has significant persuasive authority, irrespective of the actual terms of the agreement. Did she ever write to the operator and say that, within the terms of the licence, she was concerned about the balance it was achieving and would it like to reflect on that and come back?