Ms Laura Casey:

I hope so, taking it in the context of the broader reform programme and the various different pieces of work that are ongoing across the sector. Again, some of the reforms that are very much focused on the residents and giving the residents more of a voice are important. I have mentioned the patient advocacy service and the review of complaints policies. The recent publication of the findings from the nursing home care experience survey is an innovative development. It gives us insight into the views and concerns of residents themselves and their families. That is a survey that will be undertaken on a periodic basis. It can be used to give us a real sense of what is happening within the sector. There are a number of programmes of work and new reforms, some of which are in place and others that are being rolled out, that will make a discernible difference across the sector.