Mr. Ciar?n Rogan:

I will happily try to explain that because it is one of the biggest frustrations expressed to us. This may happen for a number of reasons. The primary reason is that if a service is cancelled by the garage or central control at the last minute because of driver absence or sickness, or congestion in another part of the city causing a knock-on effect, that information has to be fed into the real-time system. If that is not done within a certain period of time, the system will basically record what the timetable is meant to be. The onus is on us to have enough drivers so that we do not cancel and then if something is cancelled, to ensure it is on the system on time because the sooner it is in the system, the sooner-----