Ms Carol Grogan:

Regarding the question about the UNCRPD, we invested in training in human rights for all our inspectors and all of our inspectors have undergone training. HIQA has also developed e-learning programmes that staff in centres and providers can access, as well as guidance on human rights.

We are looking at how that training is now translating into our inspection process and how we report on the rights of people in designated centres. We have just done our first review. As with anything, there are definitely more improvements we can make in this area. An area I am focusing on for the next couple of years is looking at how we speak to residents about their rights, how we report on that and how we ensure that our inspectors have the confidence to call out those rights when they see them not being promoted or respected.